Help & support

Everything you need to get Billboard set up, keep your galleries running, and roll it out across a whole fleet of Apple TVs.

9 resultsfor “screens

Galleries

Managing galleries

Upload and order media, tune the AirPlay panel, add a clock or a notice, and control how often screens refresh.

Galleries

Editing and cropping photos

Every photo is framed for your screens. Re-crop from the original, add a caption, and set how long a photo shows or when it appears.

Galleries

Show the weather on your screens

Add live local weather to your galleries, as a small chip beside the clock or a full-screen slide, from one location you set once.

Galleries

Put your logo on your screens

Show your brand mark in the corner of every slide. Upload it once on your account, then switch it on for your screens.

Account

Security and privacy

What Billboard stores, how your content and payments are kept secure, and the fact that your screens don't collect data about the people who see them.

Plans & billing

What counts as an active screen

How Billboard counts screens against your plan, which screens keep playing when you go over, and how to free one up.

Plans & billing

Change, upgrade or cancel your plan

Upgrade for more screens, switch between monthly and annual, update your card, or cancel, all from the billing page.

Apple TV basics

Keep an Apple TV running as a display

The day-to-day Apple TV settings that keep a signage screen on and current: stop it sleeping, keep tvOS updated, and turn off Apple's own Conference Room Display.

Troubleshooting

Staying live when the internet drops

What your screens show if the Wi-Fi or internet goes down. You don't lose your content, and screens keep playing what they already have.

Still stuck?

Setup, billing, a fleet rollout, whatever it is, we're glad to help. Send us an email and we'll come back to you.

support@getbillboard.app