Help & support

Everything you need to get Billboard set up, keep your galleries running, and roll it out across a whole fleet of Apple TVs.

Getting started5

Galleries13

Managing galleries

Upload and order media, tune the AirPlay panel, add a clock or a notice, and control how often screens refresh.

Upload and organise media

Add images and video to a gallery, reorder the playlist, and remove items. iPhone (HEIC) photos and screen framing are handled for you.

Supported files, sizes and limits

Which image and video formats you can upload, how large files can be, and what Billboard does to your photos to make them look sharp on a TV.

Editing and cropping photos

Every photo is framed for your screens. Re-crop from the original, add a caption, and set how long a photo shows or when it appears.

Customise the display

Set how long items show, add an on-screen clock, and tailor the AirPlay panel: its text, the network name, and its colour.

Broadcast a notice to every screen

Show one message across the top of every screen at once, closures, events or reminders, and switch it off in a click.

Show the weather on your screens

Add live local weather to your galleries, as a small chip beside the clock or a full-screen slide, from one location you set once.

Put your logo on your screens

Show your brand mark in the corner of every slide. Upload it once on your account, then switch it on for your screens.

Add a caption to a photo

Give a photo a short line of text that fades in as it comes up on screen, then fades away. Set per photo, in its settings.

Raise an emergency alert

Push one urgent message to every screen on your account within seconds, then clear it just as fast when it's over.

Portrait and screen orientation

Frame a gallery for a screen mounted sideways or upside down, and reframe your photos to suit the new shape.

Design a board

Build a menu, a timetable or a set of notices in the browser and drop it into any gallery. Edit it once and every screen showing it catches up.

Add free photography from Unsplash

Search millions of free, high-resolution photos from inside your dashboard and drop them straight into a gallery. They cost you no storage.

Account5

Plans & billing3

Deploy with MDM9

Apple TV basics7

Troubleshooting4

Still stuck?

Setup, billing, a fleet rollout, whatever it is, we're glad to help. Send us an email and we'll come back to you.

support@getbillboard.app